Refund policy

Lucinda's offers a 30-day return policy. No returns will be accepted after 30 days of invoice.
No returns will be accepted on products that have been used, installed, or altered from their original condition. Customer will be responsible for return shipping cost.
To return or exchange email lucindas@cox.net or call 316-264-1080 within 30 days of receiving the item For faster service when with returns, please have the following information on hand when calling: customer name, invoice number, and nature of the problem. 

SHIPPING DAMAGE OR DEFECTIVE RETURNS - If merchandise arrives damaged, save the merchandise AND the original packaging. Notify us immediately to arrange for a carrier inspection and pick up of damaged merchandise.