Shipping policy

  • We ship via USPS, UPS or FedEx
  • Receive free shipping on any order over $100 after any potential discount or offer. Some restrictions may apply.
  • On all credit card purchases, the BILLING and SHIPPING addresses must be on file with the bank/credit card company. It is the customer's responsibility to call and add alternate shipping addresses with their credit card company. Lucindas Old Town recommends this being done before placing the order if the customer has any doubt about this.
  • Orders that do not fill this requirement will delay or will not ship.
  • A request can be made via phone to change shipping method, but the change cannot be guaranteed. Any added shipping expenses will automatically be charged on the same card that was used for the order.
  • If you need shipping to anywhere outside of the United States or Canada, special arrangements must be made with our shipping manager. We cannot guarantee shipment, and payment must be made by money order or Credit card only.
  • Delivery method applies to when a product is available for shipping.

Normal shipping rates apply to products. Depending from where the product is shipped, the methods used are UPS, USPS, or FedEx. During the checkout process there is an option to choose faster shipping methods. This price is based on the weight of the combined items in your shopping basket. Choosing "Next Day Air", "2nd Day Air", or "3 Day Select" for a shipping option, means that the order will be delivered in 1, 2, or 3 business days from the time it is shipped. Ship times vary from product to product. Each product detail page displays normal ship times.